for Workplace Insights Limited trading as netXero
Our Contact Details
Name: Workplace Insights Limited (trading as netxero)
Address: 71-75 Shelton Street, London, WC2H 9JQ
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact
- Name, organisation name, email address
- Website usage statistics
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You entered your contact information on our website
We use the information that you have given us in order to:
- Provide you with information or content
- To provide you with our product or services
- To monitor website usage to improve our marketing
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on
for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can
do this by contacting [email protected]
(b) We have a legitimate interest.
How we store your personal information
We keep Your Name, Organisation Name and Email Address for 24 months, unless
you become a customer or express interest in our products or services. We will then
dispose your information by deletion from our CRM.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a
request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make
a complaint to us at 71-75 Shelton Street, London, WC2H 9JQ.
You can also complain to the ICO if you are unhappy with how we have used your
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Updated Dec 2021